utterance: Hi, the reason that I'm calling is to know about your ERP service. So...

intent: introduction


utterance: What sort of services that you have?

normalized_text: What sort of services that you have?

intent: unknown


utterance: What sort of services that you provide?

normalized_text: What sort of services that you provide?


utterance: Thank you very much.

normalized_text: Thank you very much.

intent: closing