utterance: You

normalized_text: You

intent: unknown

assistant_reply: I'm here to help. Are you calling about ERP, CRM, or something else?


utterance: is to know about your ERP services.

assistant_reply: Got it! Interested in cloud or on-premise ERP?


utterance: I'm talking about.

normalized_text: I'm talking about.


utterance: am talking about.

normalized_text: am talking about.


utterance: I'm in the same cloud.

assistant_reply: Understood! How can we assist with your cloud ERP needs?


utterance: I'm interested in cloud

normalized_text: I'm interested in cloud

assistant_reply: I can help with ERP, CRM, pricing, or demos. Which interests you?


utterance: I'm talking about ERP.

assistant_reply: Got it! How does your current ERP system compare to what you're looking for?


utterance: I need to know about Colviatic.

assistant_reply: Colviatic? Could you specify which aspect you're interested in (ERP features, pricing, demo)?


utterance: Thank you.

assistant_reply: You're welcome! Ready to discuss your needs?


utterance: Thank you. Thank you.

assistant_reply: Of course! What aspect of ERP or CRM are you interested in?