utterance: You

normalized_text: You

intent: unknown

assistant_reply: I'm here to help. Are you calling about ERP, CRM, or something else?


utterance: And the reason that I'm calling is to know about your ERP services.

assistant_reply: Got it! Are you interested in our cloud ERP or on-premise solutions?


utterance: I'm interested in your cloudy art piece.

assistant_reply: I'm sorry, but I don't have any information about a 'cloudy art piece'. Could you please clarify your question?

intent: clarification


utterance: I'm interested in your cloud ERP services, you said that you provide cloud ERP services and promise ERP services and I'm interested in your cloud ERP services.


utterance: I'm interested in your cloud ERP.


utterance: I'm interested in your cloud ERP


utterance: Okay.

assistant_reply: Great! Our cloud ERP offers a range of features including project management, customer relationship management, and financial management. How can I assist you further?